Emergency Response Coordinator

Company: VirtualVocations
Location: Toms River
Posted on: November 19, 2024

Job Description:

A company is looking for a Personal Emergency Response Associate to provide support to elderly and medically-at-risk individuals.

Key Responsibilities

Respond to incoming calls and triage assistance needs according to established protocols
Ensure professional and caring customer interactions while updating Subscriber data accurately
Troubleshoot maintenance alarms and home communicator issues to maintain service functionality

Required Qualifications

High School diploma or equivalent required
Previous call center or customer service experience
Basic computer skills and familiarity with Microsoft Windows
Compassion and empathy for the elderly and medically at-risk individuals
Satisfactory background check and CORI check

Keywords: VirtualVocations, Union , Emergency Response Coordinator, Other , Toms River, New Jersey

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