Manager, AI Enablement Product Owner
Company: Comcast Corporation
Location: Philadelphia
Posted on: October 29, 2024
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.Job SummaryThe AI &
MarTech Product team is looking for an experienced and passionate
Product Owner to join and deliver on the EBI MarTech roadmap -
helping consumers receive relevant, contextual messaging across
multiple channels. Through close collaboration with data science,
marketing, engineering, analytics, data governance, and operations
teams in a matrixed environment - you'll successfully drive the
delivery of game changing features that help customers have
meaningful engagements with Xfinity.
This position is responsible for leading agile teams in executing a
unified, integrated roadmap to deliver best-in-class AI solutions
and MarTech capabilities serving customers and employees in a
scalable & cost-effective way. These capabilities focus on AI
enablement solutions, platform automation, and building accelerated
frameworks to support omni-channel experiences and drive speed to
market and increased business value.Job DescriptionReporting
directly to the Product Manager, you'll be part of a supportive
Strategy & Product Management team and your focus will be
translating the product vision into executable technical
requirements and managing the feature delivery roadmap. -Core
Responsibilities
- Develop and maintain 3-6 month feature roadmap that considers
marketing strategy, stakeholder needs, current & future state
architecture, and the end user -
- Identify new areas of opportunity to further optimize our AI
enablement strategy and deliver accelerated solutions powered by
machine learning and data science insights -
- Partner with product managers, delivery managers, architects,
data science, scrum masters, engineers and business stakeholders to
evangelize the best solutions and facilitate execution -
- Work with key stakeholders to ensure technical requirements are
accurately captured and prioritized to ensure successful delivery &
adoption -
- Be a key member of agile rituals (Scrum, Sprint Planning,
Grooming/Refinement, and Retrospectives) to deliver roadmap
features and enhancements -
- Participate in and support quarterly planning processes -
- Create & manage features & backlog, track and escalate relevant
blockers or issues -
- Support end user change management and training -
- Collaborate closely with security, privacy, and compliance SMEs
as well as immediate team to analyze relevant risk and compliance
concerns -
- Work with leadership to manage risk and functional items
appropriately -
- Leverage data, analytics, research, design and business
understanding to ensure successful platform solutions and give our
customers great experiences -
- Partner with architecture and engineering teams to ensure
ongoing support and operations of key marketing technology
platforms--- -
- Manage our "team brand" by promoting a customer-obsessed
culture, making the team a source of expertise others seek and want
to join -
- Consistent exercise of independent judgment and discretion in
matters of significance.
- Regular, consistent and punctual attendance. Must be able to
work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.Qualifications:
- 3+ years experience in an Agile product role (SAFe is a bonus)
-
- 3+ years experience in marketing technology, operations, or
related roles -
- Experience marketing technologies and platforms (e.g. Adobe
Experience Platform, Adobe Campaign, Salesforce or Braze) -
- Clearly communicates requirements, concepts, and ideas -
- Quickly understands complex systems and processes -Ability to
communicate and build cross functional relationships -
- Analyzes data to drive prioritization and decision making
-
- Attention to detail with strong project management skills,
delivering on time -
- Consistently exercises independent judgement -
---Employees at all levels are
expected to:
- Understand our Operating Principles; make them the guidelines
for how you do your job.
- Own the customer experience think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
- Know your stuff be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
- Win as a team make big things happen by working together and
being open to new ideas.
- Be an active part of the Net Promoter System a way of working
that brings more employee and customer feedback into the company by
joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and
our communities.Disclaimer: This information has been designed to
indicate the general nature and level of work performed by
employees in this role. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications.Comcast is proud to be an equal
opportunity workplace. We will consider all qualified applicants
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, national origin, disability,
veteran status, genetic information, or any other basis protected
by applicable law.Base pay is one part of the Total Rewards that
Comcast provides to compensate and recognize employees for their
work. Most sales positions are eligible for a Commission under the
terms of an applicable plan, while most non-sales positions are
eligible for a Bonus. Additionally, Comcast provides best-in-class
Benefits to eligible employees. We believe that benefits should
connect you to the support you need when it matters most, and
should help you care for those who matter most. That's why we
provide an array of options, expert guidance and always-on tools,
that are personalized to meet the needs of your reality - to help
support you physically, financially and emotionally through the big
milestones and in your everyday life. Please visit the on our
careers site for more details.EducationBachelor's DegreeWhile
possessing the stated degree is preferred, Comcast also may
consider applicants who hold some combination of coursework and
experience, or who have extensive related professional
experience.Relevant Work Experience5-7 Years
Keywords: Comcast Corporation, Union , Manager, AI Enablement Product Owner, Executive , Philadelphia, New Jersey
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