Hoses & Fittings Specialist/Store Manager
Company: Colliflower Inc
Location: Horsham
Posted on: October 19, 2024
Job Description:
Summary
The Store Manager is responsible for all business operations of an
assigned store location. By applying individual judgement and
autonomy, this position will provide excellent customer service,
maximize the sales/gross profit, and ensure the store location is
organized, secure, and well maintained. The Store Manager is also
responsible for the daily direction and on-the-job training of
Store Manager Trainees and Assistant Store Managers, if
applicable.
Responsibilities and Accountabilities
Sales Management
- Use knowledge and judgment to diagnose customer's fluid
connector issues
- Formulate solutions to recommend suitable product
solutions
- Provide excellent customer service and maintain positive
professional relationships
- Provide the appropriate products and fabricate hose
assemblies
- Resolve customer service problems and complaints
- Develop outside quotes and sales orders for Outside Sales
team
- Manage cash and payment systemsMarketing Management
- Create customer awareness and promote the entire fluid
connector product offering
- Devise strategies with product layout so it maximizes sales,
improves customer traffic flow, creates a better appearance and
customer satisfaction
- Seek, continuously develop, and record knowledge and
information about competitor activity, pricing, and tactics;
Formulate strategies for building salesCustomer Account Management
- Use autonomy to build relationships with prospective and
established customers
- Collaborate closely with Outside Sales team to provide relevant
customer information and sales leads
- Actively engage in customer capture programs
- Ensure that intellectual property is confidential, maintained,
and secureInventory Management
- Evaluate and manage store inventory by reviewing historical
sales data
- Use discretion to maintain and augment the appropriate stock
levels of the store
- Use judgment to stock, carry, increase, decrease and expand
product offerings as needed for store's unique territory
- Use judgment to determine appropriate timing, method, and
vendor to procure products
- Use daily store reporting to manage open sales and counter
orders, POs, and held invoices
- Provide cycle count information to correct department
- Handle receiving, shipping, and stocking of inventoryOperations
and Facility Management
- Perform all routine tasks to open and close the store
location
- Complete annual store audits in partnership with RSM
- Control, maintain and provide security to all facility
assets
- Ensure that the facility is kept organized, clean, and well
maintained
- Identify facility issues and handle with appropriate solution
or notify RSM, as required Personnel Management
- Train, supervise, and delegate tasks to Store Manager Trainees
and Assistant Store Managers, if applicable
- Recommend specific appropriate training needed for Store
Manager Trainees
- Provide performance feedback to Regional Support Managers of
Store Manager Trainees and Assistant Store ManagersQualifications
and Skills
- Minimum of 2 years of excellent customer service and management
experience
- Complete and maintain Parker Store Professional
certification
- Have good business acumen to interpret needs and formulate
appropriate operating practices
- Ability to perform multiple tasks simultaneously and
independently, possess proficient organizational skills
- Possess proficient oral & written communication skills
- Have a mechanical aptitude to diagnose and understand complex
issues
- Be results oriented with a desire to succeed
- Possess proficient math skills and can apply metrics & metric
equivalents
- Ability to read & interpret documents such as product manuals,
purchase orders & procedure manual
- High School graduate or equivalent education requiredPhysical
Requirements
- Must be able to lift, push & pull up to 150lbs
- Regularly required to stand, walk, bend, stoop, kneel, reach,
push, pull, and climb
- Manual dexterity required to operate machinery and toolsWork
Environment
- Work performed in a workshop environment
- Routinely uses standard office equipment (i.e.: computers,
phones, fax machines) as well as hand and power tools (i.e.: hose
saws, pliers, box cutters, tape measure, and crimping machine)
- Exposed to several elements but with none present to the extent
of being disagreeable (i.e.: noise from equipment and occasional
odor that comes from cutting rubber hose)
- This position cannot be performed remotely. Colliflower, is an
equal opportunity employer, and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, age, sex, national origin, disability status, genetics,
protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal, state
or local laws.
Applicants can view postings by clicking the links: E-Verify &
Right to Work - Equal Employment Opportunity - Family Medical Leave
Act - Employee Polygraph Protection Act - Pregnancy Fairness
Workers Act
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Keywords: Colliflower Inc, Union , Hoses & Fittings Specialist/Store Manager, Executive , Horsham, New Jersey
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