Associate Director, Global Patient Operations Reporting and Analytics

Company: Bristol-Myers Squibb
Location: Summit
Posted on: March 30, 2025

Job Description:

Associate Director, Global Patient Operations Reporting and AnalyticsAssociate Director, Global Patient Operations Reporting and AnalyticsApply locations Summit West - NJ - US Seattle - WA time type Full time posted on Posted 15 Days Ago job requisition id R1589346Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.This role will be a part of the Global Patient Operations team. The successful candidate will utilize BMS CAR-T data infrastructure, reporting tools, analytics techniques, and effective communication skills to provide integrated data-driven decision support to key Patient Operations stakeholders. Additionally, this individual will play a leading role in the continuing evolution of our overall BMS Cell Therapy business and analytical capabilities.Summary of Responsibilities:

• Lead the creation of a Patient Operations reporting and analytics team to meet the growing demands for operational and performance data.
• Create a plan for accessing key data sources and determine required data visualization tools.
• Partner with operational leads from the Patient Operations teams to define performance metrics, design reports, and advise on reporting best practices.
• Partner with key stakeholders to understand strategic imperatives and metrics that drive operational health and determine ways to measure achievement against objectives.
• Proactively focus on the ability to access and discover insights hidden in vast, disparate amounts of data to help us make smarter decisions across the organization.
• Participate in quarterly metrics and strategy meetings and provide content/insight to the discussion.
• Centralizes and streamlines ad-hoc queries and data requests.
• Work closely with other analytics leads to identify unmet reporting needs and work to bring standardization and consistency to cross-functional teams.
• Manage vendor resources (as required) to develop, enhance, and maintain dashboards/reports.Qualifications:
  • BA/BS required.
  • MBA or Masters in a quantitative major or concentration preferred.
  • Strong hands-on experience in Tableau visualization development and data process techniques, working knowledge of Tableau, MicroStrategy, Alteryx, AWS, SQL, R and other platform/programming language. Ability to learn new tools quickly.
  • Strong programming/data manipulation skills (SQL, SAS, Python, R, Alteryx, etc).
  • 5+ years of experience developing and using advanced analytics and reporting techniques in the pharmaceutical industry.
  • Significant experience with pharmaceutical secondary data, including national and sub-national data sources. Has the ability in analyzing large, complex data sets and interacting with relational databases.
  • Ability to frame analytic findings in a digestible and business-friendly format that identifies key business implications.
  • Highly developed analytic and information integration skills, ability to draw inferences from disparate pieces of data; identify key findings; and link to implications and provide recommendations.
  • Strong project management skills, able to multi-task, prioritize, and meet tight deadlines.
  • Experience working with diverse teams across different functions, operating successfully in a complex organization environment.
  • Strong interpersonal and presentation skills, comfortable to lead discussion and present in a large group setting, and ability to deliver precise message across the matrix team via written and verbal communication.
  • Successful track record managing teams.#LI-HybridThe starting compensation for this job is a range from $156,000 - $195,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
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Keywords: Bristol-Myers Squibb, Union , Associate Director, Global Patient Operations Reporting and Analytics, Advertising , Summit, New Jersey